About the job:
As the first point of contact for all staff and visitors to the office, the Reception
Assistant provides a friendly and professional service. This role is responsible for the
day-to-day smooth running of the office and many key reception duties such as
booking and preparing meeting rooms.
Key Responsibilities:
- Prepare meeting rooms on both floors
- Meet and greet external guests and clients, offering refreshments
- Keep meeting rooms clean and tidy throughout the day and prep for next meeting
- Answer and filter internal/external calls in a polite and professional manner
- Assist with TV screen/IT issues or the point of contact if a member of IT needs to assist.
- Handle suppliers and post deliveries
- General reception and administration duties
- Checking stock levels, ordering, and maintaining supplies for stationery, groceries etc.
- Empty the kitchen fridges on a weekly basis
- Keep the post room tidy and organised
- Book meeting rooms where required
- Monitor the reception email account – constantly check and action
- Monitor the enquiry email account – action or forward to the relevant person
- Ad hoc support to office colleagues and UK Operations Manager
About you:
- Excellent customer/client service
- Ability to multi-task and prioritise
- Strong organisational skills
- A friendly, positive, can-do attitude
- Attention to detail
- Previous experience in an office-based role is desirable
- Flexible
What we offer:
We offer a wide variety of benefits including:
- Unlimited Holiday
- Annual bonus scheme
- Life Assurance
- Private Medical Insurance after 12 months’ service
- Enhanced family leave policies
- Employee Assistance Program