About YMU Group
YMU is a leading talent & influencer management company based out of the UK and US, representing an elite roster of some of the biggest names in popular culture – spanning global A-listers, household TV personalities, influencers & digital-first talent, chart-topping music artists, sports players, esports talent, best-selling authors, experts & thought leaders, writers, producers and many more.
We work courageously and persistently and have teams of industry-leading specialists in different areas – from strategy to commercial partnerships, content creation, community building, events, publishing, ventures, and financial planning – who work with our clients to help them achieve their creative and unique business objectives.
We strive to be the best company to work for, from providing excellent services to our clients to staff satisfaction, to diversity and inclusion, mental health, and wellbeing.
About the position
We are looking for an IT Support Engineer to provide 1st and 2nd line desktop support in a fast-paced dynamic environment. A can-do attitude is necessary.
Essential Skills
- 2 years’ experience providing IT Support.
- Good all-round Windows 10&11 and Mac desktop experience.
- Creating and administering accounting in active directory.
- Creating and updating computer images.
- Documenting any changes and creating how to guides for users.
- O365 suite administration including licensing and MFA.
- Creating and managing mailboxes and distribution groups in Exchange online.
- Required to visit other London based sites and occasionally work out of hours.
- Strong customer-facing skills required to encourage and promote a friendly and approachable IT department.
- AV & meeting room technology (Teams and Polycom).
- Good knowledge of network infrastructure including TCP/IP, routing, switches, vLANs, firewalls, DHCP, DNS, SMTP
Desirable skills
- Cisco Meraki Wi-Fi
- Microsoft Intune administration.
- Microsoft SharePoint administration.
- Exposure to Citrix Xen App.
- Exposure to Windows Server.
- Experience of working in an accountancy practice would be an advantage.
Qualifications and Education Requirements:
- Any professional certification would be beneficial.
What we Offer…
We offer a wide variety of benefits including:
- Unlimited holiday
- Access to flexible working conditions
- Staff bonus scheme
- Private medical insurance after 12 months’ service
- Enhanced parental leave
- Workplace nursery scheme
- Enhanced pension scheme
YMU Group is an equal opportunity employer. All qualified applicants will receive consideration without regard to protected diversity characteristics such as race/ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All successful job applications are subject to referencing and background checks.
